Harpera — Privacy Policy

Last updated: June 2026

1. Introduction

Harpera ("we," "us," or "our") operates www.harpera.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

2. Information We Collect

Personal information: Name, email address, shipping address, phone number, and payment information when you place an order.

Device information: IP address, browser type, pages visited, and referring URLs via cookies and analytics tools.

Order information: Products purchased, personalization details, and transaction history.

3. How We Use Your Information

•       Process and fulfill your orders

•       Send order confirmations and shipping updates

•       Respond to customer service requests

•       Send promotional emails (only if you opt in)

•       Improve our website and product offerings

•       Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

•       Shipping carriers (USPS, UPS, FedEx) to deliver your order

•       Payment processors (Shopify Payments, PayPal, Stripe) to process transactions

•       Production partners to fulfill your custom order

•       Analytics providers (Google Analytics) to improve our website

•       Email service providers (Klaviyo) for order and marketing communications

5. Cookies

We use cookies to enhance your browsing experience, track site usage, and show relevant ads. You can disable cookies in your browser settings, though this may affect site functionality.

6. Meta Pixel & Advertising

Our website uses the Meta (Facebook) Pixel to measure ad performance and show relevant ads on Facebook and Instagram. This may collect information about your visit and purchases. You can opt out via your Facebook ad settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

•       Access the personal data we hold about you

•       Request correction or deletion of your data

•       Opt out of marketing communications at any time

To exercise these rights, email us at support@harpera.com.

9. Children's Privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related questions, contact us at support@harpera.com.